Fill out the form with all appropriate
information from a copy of your Tay Hydro bill.
Make sure to enter everything as it appears on the bill
in capitals (use caps lock). Include all zeroes that
appear on your bill. Do not include any letters in your
account number. Postal codes are separated by a single
space.
Watch your email for a message from
Newmarket-Tay Power Distribution Web Portal, containing
a link to activate your account and further instructions.
Once you have received the email and activated your account, use
your email address and the password you provided together to access your account using the "Log In"
button on the right hand side of this page.
If you have any problems, please read
our Frequently
Asked Questions for answers.